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Cedric Chin: What Operators can Teach Investors, the Study of Expertise, Knowledge Shields, and More (Podcast #10)

Liberty's Highlights

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How to Sell to Restaurant Owners

In Singapore and Malaysia, there's this thing called food courts. They buy some sort of large space in the shopping mall and then they divide the entire lot into multiple small stores. And each store sets up different food. Like could be like, you know, noodles in wine and rice and the other and so and Thai food and another. The app never forgets to upsell at the end of the ordering session. So when you go to McDonald's, chaos in Singapore, this is actually very clear. But if you use an automated ordering system, your per order size goes up - right?

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