The Importance of Clear Communication and Volunteer Screening

In this chapter, they discuss the sensitivity around volunteering in a crisis situation and the need for clear communication between volunteers and the organization. They mention that their team is already overwhelmed, but they require support for food preparation, supplying and transporting goods. To ensure that expectations and needs are communicated clearly, they have enlisted the help of a screening agency called Al Otra Lado. They provide information on how interested volunteers can contact Al Otra Lado via email.