Customer Centric and Hypothesis Driven Innovation by Cruise VP of Product Engineering
The Product Podcast
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Building a Data Driven Decision Making Muscle
Be a customer. Walk in the customer's shoes to empatize and understand the problem. Teams can't work in a vacuum. They need to hear from the customer's voices that will be everywhere. Completing the circle, being in the trenches with the customer to celebrate the impact of our work is key. It also builds repeatable and continuous m p p s. And last but not the least, builds the data driven decision making muscle that is so critical in the organization.
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