How Do You Maintain Your Attitude, That Attitude and Tone?

Caylyne: It's one thing to own the libs, it's another thing to own them with purpose and conviction. Allan combes gave me great advice on how to keep your cool when you're in a heated debate. He said "don't fight fire with fire. Fight fire or with water" And i thought that was good advice. But beyond that, i think i having grace an realizing, as robby zacharias so wisely put it, behind every question is a questioner who has hurts and reasons for the way they are acting. So i think those two things combine, ah, make you effective job. Because we just go up there and shout