Two Lessons from His Grandfather

In this special year-end episode, Joe revisits one of the earliest Content Inc. podcasts, originally recorded in December 2014. It's a deeply personal reflection on growing up around his grandfather's funeral home in Sandusky, Ohio, and the unexpected business and storytelling lessons that came from those years.

At the heart of the episode is a simple truth. Great storytelling is not about performance or persuasion. It's about service, empathy, and meaning. Through one powerful story from the Great Depression and a set of foundational content marketing principles, Joe reminds us why helping first and communicating well still matter more than ever.

This is a no-video episode, shared intentionally as a reminder of how far the podcast has come and what has remained constant.

What You'll Learn in This Episode

• Why helping others is the foundation of meaningful business

• How a single story can communicate values better than any strategy deck

• What great storytelling actually does for trust and connection

• Why usefulness always beats interruption in marketing

• The core Content Inc. beliefs that still hold true more than a decade later

Key Takeaways

• Helping people is not separate from business. It is the business.

• Storytelling works best when it is grounded in empathy and service.

• Content is more important than the offer.

• Trust is built over time through consistency, usefulness, and direct communication.

• Brands can be copied. The way you communicate cannot.

Content Inc. Principles Mentioned

• The content is more important than the offer

• Customer relationships do not end with the transaction

• Being the content is more important than surrounding the content

• Focus on what the customer wants, not just what you have to sell

• Build your content on owned platforms, not rented land

• Culture comes before strategy

• Customers want inspiration, not sales messages

About This Episode

This episode originally aired on December 16, 2014. It is being reshared to mark the anniversary of Joe's grandfather's passing and to close out the year with a reminder of why Content Inc. exists in the first place.

There will be no new episode next week. Content Inc. returns with all-new episodes on the first Monday of 2026.

If this episode resonates, share it with one creator who is doing too many things out of habit instead of intention.

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