4min chapter

Clearer Thinking with Spencer Greenberg cover image

There are shrinks, and then there are SUPER-shrinks (with Daryl Chow)

Clearer Thinking with Spencer Greenberg

CHAPTER

Grading Difficult Conversations and Encouraging Positive Variance

Learn how to grade difficult conversations using a researcher's framework, with the aim of encouraging positive variance and improving participants' skills. Discover the importance of feedback in guiding participants towards better responses, drawing parallels to learning an instrument and writing good songs.

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