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7min chapter
Hyatt Elite Carveouts, US Bank's 4% Mistake, Hotel Ice Hack, Up to 185K Bonvoy & Debit Rewards Cards
MTM Travel - The Fun Side of Points & Travel!
Air Travel Tales and Loyalty Lamentations
This chapter recounts a humorous travel mishap involving an emergency landing due to overflowing toilets, leading to insights about varied toilet experiences and the complexities of airplane restrooms. The conversation then shifts to the recent controversial changes in Southwest Airlines' pricing and their impact on customer loyalty, alongside a critique of Hyatt's declining elite benefits and brand inconsistencies. The speakers express their frustrations over these shifts in the airline and hotel industries, emphasizing the implications for customers and their overall travel experiences.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode