
S2 E2 | Shopping vs Restocking
The Circuit Breaker
Are You Building Your Product to Solve a Problem That People Have?
When you're in shopping, you are making criteria off of a job to be done. Out of stock means I might buy something different to solve that time, but it might go back to the old. And we don't know that when they're shopping for that stuff. Don't count on out of stock to be your opportunity to get new sales to get into habit. But know that out of stock does cause problems. It starts from first thought and could be advertising all the way to point of sale or claims on the bottle.
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