Andy Huracan: My best way to get new customers is to do such a great job with the current customers that you have and make the experience so fucking amazing that they cannot help but tell this story about you. So my first answer is fix your shit. Take it so that when these people walk out of the door, they actually are so amazed that they turn around and they walk back and say, dude, thank you so much for that. That's when you know you're doing it right in a retail setting. Do this first and I'll explain why here in a second. Now the second step is, if you're not using the tools available to you, these are inexpensive,