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2min chapter
Faking Your Emotions at Work
WorkLife with Adam Grant
Keeping a Positive Mood at Work
Sir josh follows his own script at work. He is an emotional actor any time that i am at work. So when i don the uniform, i become that brand. I do dive into the role of the person on the other side to engage with them and try to make ther da a little bit better than what it was. It's obvious that your mood affects customers. What you might not realize is that your mood also affects your own ability to solve problems.
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