The Balance Between Help and Completion in Product Design

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Samuel: How much help is too much to where the product gains needless complexity? What's the balance? I venture that maybe some of our listeners may also have some struggles like this because the sentiment behind article, which I totally agree with, is fill in the gaps. Think about the details and design for those possibilities.

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Secret Identity/Origin Story (5:04)
Onboarding Defined (9:30)
Biggest Superhero (16:08)
Biggest Failure (17:00)
Weirdest Teardown (32:00)
Design Superpower (39:20)
Design Kryptonite (41:24)
Design Superhero Name (42:40)
Habit Of Success (48:30)
Invincible Resource (50:23)
How Much Is Too Much (52:00)
Best Advice (64:20)