
Season 5, Ep. 12- Jim McKelvey and His Groundbreaking Innovation Stack
Better Innovation
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The Square Reader
I love the fact about the square reader that you very purposely and intentionally sacrificed functionality. You have to sort of hold it a different way and go through gyrations to get a good read on this way. But you chose to have something that was beautiful and amazing and had an emotional response from the user over function. How many entrepreneurs fail that test and would go function over the emotional connection of the product? Yes, I was forced at one point when designing the reader.
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