Clean or effective?
It's a question that the beauty industry has tried to tackle for the last decade. For Tula, a probiotic-based, skin-care brand, it has attempted to combine its doctor-founded, science-backed approach with the appeal of being a modern, clean brand,said Savannah Sachs, Tula CEO, on the latest Glossy Beauty Podcast.
Sachs joined Tula in 2018 and has seen the brand through the rapid expansion of its team, expanded retail distribution and technological development, much of which transpired under a Covid-19 lens.
Though Tula launched with Ulta Beauty in 2018, its presence within the beauty retailer grew just prior to the pandemic. The brand launched its "Skin Bar takeover" in Jan. 2020. Although Ulta Beauty stores soon shut down due to Covid, Sachs said, "We retained our retail field sales team throughout the pandemic [and] cross-trained them to educate and serve customers via chat on our direct-to-consumer business."
In addition to Ulta Beauty, Tula has also met its millennial and Gen-Z customer base on TikTok, where it has amassed 380,000 followers in the past year. "We have committed to being a positive force for change in the beauty landscape in social media," she said. Tula's commitment to unfiltered spon-con through the hashtag campaign #EmbraceYourSkin this September is just one way the brand has done so.
