19min chapter

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Gregorys Coffee: From Bean to Dream - [Business Breakdowns, EP.186]

Business Breakdowns

CHAPTER

Elevating the Coffee Experience

This chapter explores Gregory's Coffee's expansion to 48 stores with plans to exceed 50, emphasizing consistency in service and quality across locations. The discussion also highlights the challenges and strategies of opening new stores in mall properties, adapting menu offerings to customer preferences, and integrating innovative technology for a better customer experience. With nearly two decades in the industry, the focus remains on balancing traditional practices with modern innovations to foster a welcoming atmosphere for all customers.

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