Challenges in the Postal System

This chapter explores the historical and modern issues faced by the American postal service, including connections to figures like Ben Franklin and contemporary challenges under postmaster Louis DeJoy. It highlights the frustrations of postal workers dealing with mismanagement, rising privatization, and a decline in service quality, while expressing a deep emotional connection to community service. The discussion also critiques current union leadership and the implications of external influences on negotiations, stressing the need for accountability and member involvement.