The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving cover image

361: Former McKinsey Consultant Darryl Stickel — Building Trust With Consulting Clients, Testing Trust Deficit Within Your Team, Sharpening Trust as a Skill, The Most Effective Levers You Can Pull To Build Trust

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

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How to Handle Uncertainty and Vulnerability in Conversations

LZ Granderson: Trust is a combination of uncertainty and vulnerability. He says it's important for people to be able to build trust with each other. LZ: I try to get people templates for conversations, like pulling the benevolence lever. "You'll get all kinds of benefit of the doubt if you're trying to build a better relationship," he says.

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