Keith Schiller: I saw the pandemic as an inflection point and opportunity. We benchmarked 2,000 executives and entrepreneurs to see how we could leverage it for our own benefit. He says in crisis, org charts and positional authority went out the window. And hybrid work put all of that on steroids, he says.Schiller: Your team is whoever you need to get your job done. The next thing you know, you're now a leader of another individual.