
#CX 61: A Culture of Customer Obsession w/ Ned Arick
B2B Growth
00:00
The Importance of Relationships
Ned Navarrette: Relationships are our number one core value here at bomb bomb. He wants to thank someone who's had a positive impact on his life or career and then mention a company that has delivered a great experience for him as a customer. "I will go out of my way. if I'm not at home and I'm passing, I will pass three or four Starbucks to go to Blind Tiger in West Chase, Florida," he says.
Play episode from 32:35
Transcript


