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Scott Varho - Building Cultures That Sustain High-Performing Teams

The Indispensables

CHAPTER

The Importance of Customer Research in Agile

"We don't actually recommend, you know, big research and the throw it over the wall to big engineering. We recommend integrating the two so that we have a continuous loop on both sides," he says. "I'm always getting new insights and I'm always applying those insights in what we built and ship."

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