13min chapter

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EUVC | E379 | Prosus Ventures' Sandeep Bakshi on the evolution of the European marketplace landscape

EUVC

CHAPTER

The AI Revolution in Marketplaces

This chapter explores the significant evolution of marketplaces over the last decade through the lens of artificial intelligence. It highlights how AI-driven innovations have transformed user interactions and enhanced operational efficiencies in sectors like food delivery and design services. By examining case studies like iFood and Superside, the chapter underscores the importance of data and agility in building trust and exceeding customer expectations in a competitive landscape.

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