Jordan Shlain: Changing Ourselves For The Better
Big Questions with Cal Fussman
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I Was in a Fancy Place, I Was a Doctor, I'm a Concierge, Isn't It?
"i knew i was in a fancy place just by looking around," she says. "Everything we do here is five stars, from the linens to the lunches to the limos." She went back to her apartment and built a little file that looked like a medical chart. The training wasn't really anything er shattering but it taught her how to be more human.
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