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AI and Customer Relationship Management
AI could, for instance, look at your proprietary database and spot opportunities within it that you as a human wouldn't have thought of. It seems like AI would be really great at remembering birthdays and for a salesperson specifically,. And then it's like, well, does the salesperson even need to like pay attention? Or can they just put in a rule that says every time I have a client that has someone in their family that has a major life event and just send them a message from me?"