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Always be Learning: Scaling through a Focus on People with Dennis Lyandres

Revenue Builders

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Training and Development: Creating Certifications and Self-Service Materials

They discuss their approach to training and developing their people, emphasizing clarity in identifying training areas and creating certification frameworks. The chapter highlights the importance of self-service materials and having experienced sales trainers. It also touches on the use of coaching and buddy systems, practicing product explanations, and recording and replaying effective presentations.

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