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How a Chief Engineering Officer Automates Customer Prep, Scheduling & Reports with AI | Ali Pourshahid of Solace

This New Way

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Advancements in AI-Driven Communication

This chapter explores Solace's integration of real-time data movement capabilities to enhance communication among AI agents through event-driven architecture. It introduces the A2A protocol and practical applications of technology designed to streamline workflows in high-stakes environments like customer support. The discussion also includes a success story demonstrating significant improvements in response times within an order management system.

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