215: Why Walmart and other retailers are exiting primary care delivery and why it matters
Radio Advisory
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Retailers in Primary Care: Challenges and Changes
This chapter examines the complexities faced by major retailers, such as CVS and Walmart, in delivering primary care services. It discusses the transition difficulties from product-based to service-oriented models and the implications of exits from the primary care space. The narrative highlights ongoing challenges in maintaining patient relationships and the significant role retailers continue to play in the healthcare landscape, especially through their pharmacy services.
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Transcript
