I would say the ruinous empathy is worse in the long run and you know Kim as we when we hear stories about bad leaders and jerks. When we air on that side of challenging directly a lot but not and not caring personally very much or at least not in a parent way yeah I'm not showing that maybe we do care but we fail to show it. Sometimes you get so busy or so angry that you really don't care that does happen to us all at workYeah I think that obnoxious aggression this is this is commonly called the a-hole quadrant but there's a very specific reason why I don't call it that because this framework should be used to guide conversations not to
Kim Scott: Radical Candor
Kim Scott is a co-founder of Candor, Inc. She has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies. She is the author of the book Radical Candor: Be a Kickass Boss without Losing your Humanity*.
Key Points
Show you care at a personal level.
You can’t build a relationship that’s not personal.
In order to care personally for someone, you have to bring your whole self, not just your “business” persona.
Sometimes we get so focused on the work that we forget there’s actually a person doing the work.
Begin by soliciting feedback, not by giving it.
To get feedback, come up with a go-to question like “Is there anything I could do or stop doing that would make it easier to work with me?”
Resources Mentioned
Radical Candor* by Kim Scott
Radical Candor podcast
Book Notes
Download my highlights from Radical Candor in PDF format (free membership required).
Related Episodes
Start With Why, with Simon Sinek (episode 223)
How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290)
How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.