Waffle House's Resilience and the Disaster Index

This chapter explores Waffle House's innovative disaster preparedness strategies, particularly after Hurricane Katrina in 2005. It discusses the Waffle House Index, a unique metric developed by FEMA to assess disaster severity based on the operational status of Waffle House locations, and highlights their consistent commitment to serving communities during crises. Anecdotes and personal stories further illustrate the restaurant's quirky culture and resilient spirit amidst challenging circumstances.