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Bob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand Friction [EXPLICIT]

Entrepreneurial Thought Leaders (ETL)

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The Origin Story of The Friction Project

This chapter explores the motivation behind The Friction Project and how the speakers got involved in writing the book. It discusses the frustration and difficulty faced in organizations, as well as the challenges of scaling in large, complex organizations. The chapter also addresses excessive bureaucracy in universities and the imbalanced ratio of administrators to students.

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