Is the City a Bridge Between the Sale Steam and the Product Organization?

The city is really a bridge between the sale steam, the product organization and the engineering organization. He communicates or has relationships with the customers while the sale steam is hat right? Or is there also cases in your experience where you directly communicated with customers? I believe ta. The citio usually goes through the sale steam. But once a to may engage with either leaders in the i t organization, or sometimes the a research i t and other sort of different facets of the organization that are running technology. Those are actually valuable relationships.