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Season 1 Episode 7 Tobi Johnson

Advancing The Profession

CHAPTER

What Do Volunteers Expect of Staff and Volunteers?

"Make the implicit explicit yeah when volunteers come on board ask them what are your expectations and we know some of what they are," he says. "If you're going to waste my time i don't need to be part of this, so it becomes this like vicious cycle Whenever i see this whenever i see people resistant to engaging volunteers in their departments i'm like psychological contractYeah and all we need to do is gang to you know the implication for this practice is make the implicit explicit."

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