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E1041: The Lean Startup’s Eric Ries gives tactical advice for founders during an economic downturn: obligations of leadership, extending runway, handling layoffs with grace, finding new revenue opportunities, capitalizing on silver-linings & more!

This Week in Startups

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Navigating Economic Challenges: The Importance of Customer Relationships and Long-Term Thinking

This chapter focuses on the significance of nurturing customer relationships for early-stage startups amid economic challenges, featuring Zendesk's initiative that provides free services to enhance customer support. The discussion also introduces the Long-Term Stock Exchange, emphasizing the importance of long-term stakeholder relationships and cultivating a culture of agility and employee investment.

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