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30. How To Streamline Utility Management In Rentals With Wes Owens of Citizen

Property Management Business

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Streamlining Utility Management in Rentals

The chapter discusses a utility concierge service that streamlines the process of managing utilities for residents in rental properties. It explains how the service enhances the resident experience, provides efficient connections to utilities, and focuses on excellent customer service. The chapter also highlights the business model of funding the service through partnerships with utility providers, ensuring residents do not directly pay for the service.

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