Bonus: Journey-Centric Design: The Evolution of UX Design Operations (feat. Kim Flaherty, NN/g)
NN/g UX Podcast
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Innovative Strategies in UX Design Operations
This chapter explores the evolution of UX design operations in response to AI advancements, highlighting a shift towards agile methodologies and enhanced cross-team collaboration. It also reviews a recent report featuring frameworks and case studies from Jumbo Supermarkets and PostNel that illustrate successful implementation strategies.
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