Communication Breaks Down at All Levels

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There's also often a disconnect if you have a patient who has different teams consulting. Someone's putting in orders from one team, but the team I'm supposed to talk to about this patient specifically is not aware of what's going out. That sounds like a really complicated issue. Can you give us an example of how this shows up?

This is an episode of Fixable, another podcast from the TED Audio Collective hosted by Anne Morriss and Frances Frei.

Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands. This is an episode of Fixable, another podcast from the TED Audio Collective hosted by CEO and author Anne Morriss and Harvard Business school professor Frances Frei. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem. To hear more episodes on how to fix your work problems, fast, follow Fixable wherever you're listening to this.

You can listen to Fixable wherever you're listening to this.

Transcripts for Fixable are available at go.ted.com/fixablescripts.