This chapter discusses the story of Devin Friedman, a pool guy who was scammed and lost $31k. The speaker highlights the difficulty in finding contact information for Zell and the lack of assistance from the company. They also mention efforts to push for legislation to protect customers and the lack of transparency and accountability from banks when it comes to disclosing fraud rates on their payment platforms.
Writer Devin Friedman has wanted a pool since he was a kid. As an adult, he saved tens of thousands of dollars to install one, but nothing went as planned. He hopes you can learn something from his story.
This episode was produced by Hady Mawajdeh, edited by Amina Al-Sadi, fact-checked by Laura Bullard, engineered by David Herman, and hosted by Sean Rameswaram.
Transcript at vox.com/todayexplained
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