Introduction

Sean Callahan and Mark Schenk talk about a commercial airliner that crashed in 2000. It was flying from Mexico to Seattle via San Francisco when it lost control of the tail plane, which is how you control your aircraft. All 83 passengers on board were killed; they spent months trying to figure out what had gone wrong. Sean: We recently did a podcast episode on the 7th Boeing 737 MAX disasters. And here's another air crash story with some really good lessons for us.