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Quality vs. Productivity: The Sterile Processing Battle Royale

Beyond Clean Podcast

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The Trade-Off Between Productivity and Quality

Seamus: Is there a trade off in our departments that are more productive or do you see quality going down? Seamus: The good news is it's complicated. When we map out productivity across a whole bunch of hospitals against defect rates, we find that the hospitals with the highest productivity also have the best quality. So yeah, it's absolutely true when they rush, they make mistakes.

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