2min chapter

Grit cover image

CRO/CSO Dialpad, Dan O’Connell: Taking Risks and Running a Company

Grit

CHAPTER

The Importance of Context and Tone in Conversations

"When you don't give a shit, you don't answer your phone, it's really obvious," he says. "I just had a conversation like that. We're recruiting an SE into one of our portfolio companies and I've worked with him in the past." He adds: "If you fail or if you exhibit some of those characteristics ... that's going to be real bad for both of us"

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