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Ep47 - Chris Voss: "Never Split the Difference"

Talks at Google

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What's the Most Effective High-Value Trade?

There's a difference between a high-value trade and compromise. Compromise, splitting the difference, meeting halfway is usually kind of a lazy approach. I like to say never be so sure of what you want that you wouldn't take something better. People are really far more defensive than they are attacking.

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