AI Revolution in Automotive Dealerships

This chapter delves into the transformative role of AI in business development centers within the automotive sector. It discusses strategies for improving lead conversion rates through AI-driven processes and targeted marketing efforts while optimizing costs. The integration of business intelligence tools and effective data management emerges as key elements in enhancing dealership operations and customer engagement.

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Today I’m joined by Daniel Kim, Director of Operations at Barnes Crossing Auto Group. His journey from tech entrepreneur to dealership operations leader, the promises and pitfalls of AI BDCs, why he insists his team stay on the phones and much more.

This episode is brought to you by:

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Fix your dealership’s social media ➤ ⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠

Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠

For industry vendors:

Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠

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Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠

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01:00 How did upbringing shape Daniel?