In Their Own Words cover image

Top-Down Knowledge Myth: Boosting Lean with Deming (Part 4)

In Their Own Words

00:00

Workers Have Untapped Knowledge

Jacob recounts a worker who had never been asked for input, illustrating how management often ignores frontline knowledge.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app