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6min chapter
607: The Structure and Vibe of a Podcast
Accidental Tech Podcast
The Case for Customer-Centric Design
This chapter delves into the complexities of designing a universal phone case while humorously referencing a past product success, the chicken hat. It also highlights customer frustrations with retail experiences using an Apple Store incident as a case study, emphasizing the challenges of meeting diverse consumer needs.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode