The auto industry is one of the largest and most ripe for disruption insurance. eBay grew its warranty sales by 500% within weeks of switching from a traditional insurer all while making customers happier with an NPS of 65. We'll be looking at another very unprofitable company in a second version after the break.
This week on Prof G Markets, Scott explains how Virgin Galactic’s unique supply and demand constraints make it a terrible business. He also breaks down why Amazon and Better.com are partnering to allow Amazon employees to pledge their stock as collateral for home loans — with a catch. Finally, Scott takes a look at the enduring grocery delivery market and shares his thoughts on why Instacart might hold the key to unlocking the IPO market.