How to Figure Out What's Urgent and Important to Keep Operating the Business

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There's an ever ending list, but I come back to a couple of tenants, which is people are not products. So there isn't one metric that I can look at or even a few to look at to simply say, this is what we should be doing. And so it's a triangulation of inputs from different parties. We have feedback loops from our employees through employee experience surveys and through word of mouth and anecdotes because we're out there all the time.

Our guest today is Nadia Singer, Chief People Officer at Figma.

Nadia joined Figma in 2020 and has seen explosive growth in her own career alongside the collaborative design platform’s. Before Figma, Singer was a talent expert who has hired hundreds of talented folks at places like Quora, Facebook and Google.

In our conversation today, we dive deep into what makes someone a terrific talent evaluator. Nadia opens up her own recruiter playbook and shares:

Her personal recruiting trick, which is to study how a candidate reaches an answer, rather than what they say
Tactics interviewers can use to avoid pattern matching and other biases
The biggest mistakes she made in her early days as a recruiter
Ways that Figma tweaked its approach to culture so it could scale alongside the company

You can follow Nadia on Twitter at @nadsinger. You can email us questions directly at review@firstround.com or follow us on Twitter @firstround and @brettberson.