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How to Figure Out What's Urgent and Important to Keep Operating the Business
There's an ever ending list, but I come back to a couple of tenants, which is people are not products. So there isn't one metric that I can look at or even a few to look at to simply say, this is what we should be doing. And so it's a triangulation of inputs from different parties. We have feedback loops from our employees through employee experience surveys and through word of mouth and anecdotes because we're out there all the time.