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3min chapter
Organizational Structures that enable Knowledge Flow with Stuart French
Because You Need to Know®
The Importance of Knowledge Management
In the 90s, he was working at Yarra Valley Water when a fire broke out north of Melbourne. He managed to crack an old shutoff valve and let high level pressure into the low level main which helped them get the fire out. The next day, it's his retirement party,. And he's telling the story of how he found this main, right? And I heard him mention the fact that they dug through four inches of bitumen to find the main hit. "I just had that moment where you realize, gosh, knowledge and information are not the same thing, right?"
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