Tesla's Big Lie
What Next: TBD | Tech, power, and the future
Tesla's Unique Approach to Customer Complaints and Market Influence
The chapter delves into how Tesla has distinctively managed customer complaints and service issues internally, potentially sidestepping laws by avoiding full recalls for safety-related defects. It also explores Tesla's pivotal role in shaping the electric vehicle market as a premium product for tech-savvy consumers, impacting consumer perceptions, government policies, and market dynamics.
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