How to Get Enough Information Out of Your Customers to Make Your Life Easier

Pebble Hour Flow is a company that makes Pebble smartwatches. The watches are connected to the Internet of Things (IoT) and can run apps like Google Maps, Facebook Messenger or Twitter. In an interview with CNN's John Defterios, CEO Tyler O'Brien explains how they make it easier for customers to get information from their devices. He also gives his top three tips on customer support in today's fast moving IoT world.