4min chapter

How I Built This with Guy Raz cover image

Strava: Mark Gainey and Michael Horvath

How I Built This with Guy Raz

CHAPTER

How to Balance the Free and the Paid

In november 20 19, mark and i teamed up to come back to run the company. It was a a challenging time, realizing that we are now at that point,. ten years in on a journey the company needed to become sustainable, profitable. The free product you were offering, from what i've read, was so good that people were happy just using the free product. So at a certain point tit you did have to have internal discussions where you were like: Wegg we got to make the free product a little bit less attractive because we need subscribers period.

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