Navigating Generational Wealth Transfer in Wealth Management

The chapter explores the challenges and shifts in the wealth management industry due to generational wealth transfer, with a focus on meeting the expectations of millennials and Gen Z. It emphasizes the need for a balance between self-service and human advice and the utilization of data and AI technologies for decision-making insights. The narrative underscores the importance of adapting to evolving customer expectations, leveraging technology, and maintaining data quality and platform stability for effective integration.