The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

From siloed to seamless: What it really takes to unify the customer journey

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Intro

This chapter examines the vital role of a Chief Customer Officer in fostering a customer-centric mindset within organizations. It highlights the ongoing journey of enhancing customer experience through empowerment and continuous engagement.

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